Refund Policy
Hassle-Free Refunds for Your Peace of Mind
At PLJC Creative, customer satisfaction is our top priority. If you’re not completely happy with your purchase, here’s how our refund policy works:
- Eligibility: You may return products within 30 days of receipt for a refund. Items must be unused, in their original packaging, and in resellable condition.
- Return Process: To start a return, contact our customer service team for a return authorization and instructions. Once we receive your returned item, we’ll process your refund within 5-7 business days.
- Refunds: Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable, and return shipping fees are the customer’s responsibility unless the return is due to an error on our part.
- Exclusions: Customized or personalized items may not be eligible for returns. Review product details or contact us for specific item inquiries.